Refund policy
Returns and Refund Policy
One Sunday Round issues are custom-produced and dispatched specifically for you each month, which shapes how I handle returns and refunds.
Memberships
Membership fees are non-refundable once an issue has shipped. This applies to monthly, 6-month, and 12-month memberships alike.
For monthly memberships, you can cancel at any time to stop future charges. For prepaid 6-month and 12-month memberships, I'm unable to offer refunds — but you can transfer your remaining months to another recipient at any time. Just email hello@onesundayround.com with the new shipping details and I'll redirect future deliveries.
Damaged Deliveries
If your issue arrives damaged — torn artwork, water damage, a crushed scorecard — contact me within 14 days of delivery with a photo of the damage. I'll send a replacement at no charge.
Lost or Missing Deliveries
If your issue hasn't arrived within 14 days of the ship date, let me know. I'll investigate with USPS and send a replacement if it can't be located.
Incorrect Deliveries
If you receive the wrong issue, contact me and I'll arrange for the correct one to be sent out. There's no need to return the original.
How to Contact Me
Email hello@onesundayround.com with your order number and, where relevant, a photo of any damage. I aim to respond within two business days.